When You List the Same Product Again on Ebay Do You Need to Change the Title
Learn how to solve mutual errors coming from eBay'south end
In this article, y'all will learn what each eBay error means and how to quickly resolve it.
Search for your selected mistake, click on the text link, and you volition exist redirected to the workaround.
Nosotros recommend y'all hit 'CTRL+F5' on your keyboard to speedily locate the mistake Relevant to y'all to save fourth dimension, once yous located the fault - Click on the text fault and You will be redirected to the Workaround.
Policies Errors
Variation Errors
Workarounds 
You lot have non opted into Business Policies. To continue using this feature please opt-in using the following link.
Reason: Yous did not opt-in to eBay'south business policy and that's why eBay cannot gear up up your policies.
Workaround: Please visit this link http://www.bizpolicy.ebay.com/businesspolicy/policyoptin, log in to your eBay account, and opt-in eBay business policies. Afterwards you've washed and so, you tin create your payment, aircraft, and render policy on eBay.
Fault (240): The item cannot be listed or modified. The title and/or clarification may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error acquired by either violation of the eBay selling policy or a brake on your eBay business relationship. For instance, the error may return if you use e-mail or social media links in a title or description. This error can as well occur if your item is in violation of legislation in some countries.
Other reasons for this error:
- The title of description of the listing contains restricted keywords, telephone numbers or email addresses.
- The category selected not match to the product. The workaround is to endeavor another category.
- Wrong policy selected. This is a mutual reason. To workaround it - try changing to other return or payment or shipping policy.
Workaround: To solve the problem, you need to check the title and description text and exclude restricted words, following the hints from the error description. It will exist best if you will first endeavor another category -> endeavour other policies -> search for keywords that tin be restricted.
⚠️ You lot've provided an invalid render policy.
Reason:You have entered an invalid return policy in the description of the listing, meaning, in your template.
Workaround: make certain you lot are using a valid render policy for the item. Different eBay markets (ebay.com/ebay.co,britain etc) might have unlike requirements and legal obligations. If you're non sure, look for help on eBay or from other sellers.
⚠️ In order to maintain a prophylactic trading environment, sellers may only offering a maximum of 100 items per listing.
Reason: To ensure a rubber buying and selling experience for the buyers on eBay, eBay might restrict the number of units offered per listing.
Workaround: Reduce the available quantity for this listing and then endeavor uploading it again.
⚠️ The e-mail address y'all entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set ane upward with this electronic mail address then that buyers can pay you
Reason: eBay did not verify your PayPal account.
Workaround: Log in to your PayPal business relationship, click on the link on your confirmation electronic mail to verify your PayPal business relationship with a credit card. Then go to your eBay account to gear up PayPal as the automatic payment method for eBay payments.
⚠️Before you can listing this detail we need some additional information to create a seller's business relationship.
⚠️ Listing cannot exist revised considering you have reached the maximum number of revisions allowed.
Reason: eBay has a limitation for how many times yous can revise a single listing and you have exceeded this limit.
Workaround: There's nada you can do - you volition non be able to apply the change you wanted for this list.
⚠️ Validation of the authentication token in API request failed
Reason: AutoDS' authentication token has expired. Pregnant, we no longer have permission to make changes to your listings. Note: merely applies to API stores.
Workaround: Refresh your token.Click on the trivial pencil side by side to your store proper noun-> Click on the iii dots bill of fare-> Renew Token. You will be directed to eBay to approve us equally a third-party application again.
⚠️ Buyers love big photos that clearly bear witness the item, so please upload high-resolution photos that are at least 500 pixels on the longest side.
Reason: eBay requires all images have a minimum of 500 pixels on the longest side. AutoDS will only upload 500-pixel images, this mistake volition most likely pop up when you add your own image to the listings non matching with eBay's requirements.
Workaround: Verify the pixel size of the primary images of the list and the images of your variations, edit to friction match if needed, and so upload the images again.
⚠️ Listing titles are limited to [value] characters.
Reason: Your listing exceeds the maximum length of characters. This will only happen when you list directly on eBay equally AutoDS volition limit your title'southward graphic symbol to 80 as allowed by eBay.
Workaround: Ensure your listing title is not longer than the maximum length - 80 characters.
⚠️ Your list cannot contain javascript (".cookie", "cookie(", "supersede(", IFRAME, META, or includes), cookies or base herf
Reason: Information technology seems you have used some improper codes in your listings. It tin can happen when y'all employ your own HTML template.
Workaround: Brand sure your detail description does not contain the prohibited lawmaking listed in the error message.
⚠️ Variations Specifics and Particular Specifics entered for a Multi-SKU item should be different
Reason: Yous have entered the same specifics for variation options and item specifics.
Workaround: You take the same values inserted for variation-specific options and the particular specifics. eBay does non allow information technology. Please remove the identical specifics in your Particular Specifics part if they already existed every bit specifics in the variation pick.
⚠️ Variation Specifics provided does non match with the variation specifics of the variations on the detail.
Reason: Please enter valid values that are consistent with the specifics of the variations.
Workaround: Make certain you are inserting valid values for all items and that these values are provided consistently for specifics across variations.
⚠️ A mixture of Cocky Hosted and EPS pictures are not allowed.
Reason: When there are multiple images for your listing and y'all upload them to the eBay Movie Services (EPS), eBay seems to get the image information corrupted - leaving some images uploaded to their servers and others not.
Workaround: Cull to use all EPS (eBay Pic Services) images for your item or all self-hosted images. Download all your images to your computer. Remove all your images for the listing, leaving just i image. Upload the listing with the i image remaining simply. Once the listing has been successfully uploaded, add the remaining images you lot previously saved on your computer.
⚠️ Yous entered more pictures than allowed.
Reason: eBay allows only 12 images to exist uploaded to a unmarried listing.
Workaround: Please remove images to take a max of 12.
⚠️ Enter a total UK/US Postal Code/ Please enter a valid postal code mistake
Reason: You did non enter a postcode to your eBay Concern Shipping Policy.
Workaround: Delight visit this Assistance Commodity to acquire how to set up it.
⚠️ Duplicate names in name value list in variation specifics container.
Reason: You lot did not requite unique names to your variations.
Workaround: Yous demand to cheque if you take values for multi-variation options or specifics that are the same but use different capitalizations such equally "white" and "White" and "WHITE", equally these eBay might come across these as duplicates and thus, generate this fault.
⚠️ XML Error Text: "nested exception is: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x3) was found in the CDATA section
Reason: There's probably a character that was copied from another source and information technology is not compatible with eBay'south system.
Workaround: Please cheque your list's description and header text and remove any special characters you tin can notice then endeavour uploading your listing again.
⚠️ The aircraft service is not available for this item location. Select a dissimilar service.
Reason: Y'all accept chosen the incorrect location and/or shipping service for this item.
Workaround: Please select a different location or a different shipping service. Yous can read this article to acquire how to make general aircraft policies that work best for drop-shipping.
⚠️ You must take the International Selling Understanding before you can list this item on a site other than where y'all registered or with international shipping options.
Reason: As a seller, yous did not agree with eBay'southward International Selling Understanding.
Workaround: You lot must practice it as part of your seller account. Delight visit the eBay link provided in the error message to accept these terms. If you decide non to have these terms, you will be allowed to list only where your account is registered.
⚠️ This category does not back up products with variations.
Reason: The selected category does non support products with variations.
Workaround: Delight try choosing another category from the dropdown menu, or try list the item without variations. For more info about categories please bank check out this Help Article.
⚠️ This item cannot be accessed because the list has been deleted, is a Half.com listing, or you are not the seller.
Reason: This listing was probably has been deleted on eBay.
Workaround: When an item is monitored on AutoDS and you become this mistake - information technology means it was ended on eBay'south directly. Yous volition not exist able to make changes to a listing that ended and volition need to remove it from the monitor.
⚠️ Error (240): The particular cannot be listed or modified. The title and/or clarification may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused past either violation of the eBay selling policy or a restriction on your eBay account. For instance, the error may return if you utilize email or social media links in a championship or clarification. This error can too occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you demand to bank check the championship and description text and exclude restricted words, following the hints from the error description.
⚠️ Missing required filed'' Item Location''
Reason: Your eBay's concern policies do not accept the ''Item location'' field, so yous need to fill information technology this specific earlier you list the detail.
Workaround:Go to this aircraft policy on your eBay business relationship, fill in the ''Item Location'' field, then employ this policy to the listings. We recommend working with a general shipping policy that does not require a location or take a specific carrier to it.
⚠️ Dominance token is hard expired. The user needs to generate a new token for this awarding.
Reason: AutoDS token equally a 3rd party authorization app on eBay had expired.
Workaround: You lot need to refresh the token from the AutoDS settings page.
⚠️The category is not valid, select another category.
Reason: The category is not valid for utilise for this listing at the moment.
Workaround: Try selecting a dissimilar valid category for the item. This error tin sometimes appear for eBay listings that were previously valid if eBay had fabricated category changes and has not provided a clear mapping from the one-time category to a new category. You tin can read more about eBay's categories here.
⚠️ Error (640): We noticed that you lot don't have a payment method prepare up with your eBay account. Equally soon as y'all take care of this, y'all'll be able to list more than items.
Reason: Almost likely, you need to ready upwards a payment method on eBay — either via PayPal or a credit card so that eBay can accuse seller fees.
Workaround:
Click on the following link to acquire how to ready automatic payments on eBay and link your PayPal business relationship. If you lot already take your PayPal business relationship linked, please relink it via eBay every bit the PayPal authorizations to your eBay account might have been revoked and need renewal. After completing these tasks, try list your items again.
Get to:eBay-> Account settings ->Seller Account (Or click here)
At the bottom of the page connect your Paypal
⚠️ Error (21916585): Indistinguishable custom variation label.
Reason: This error occurs when you modify the item'southward variations via eBay instead of making changes via AutoDS. Now, when submitting data to eBay from AutoDS, there is conflicting information on both platforms.
Workaround: The best workaround for this problem is to finish the list and upload it again via AutoDS.
⚠️ Variation cannot be deleted during restricted revise.
Reason: Variation with a purchase history cannot be deleted.
Workaround: You're probably trying to delete a variation from a multiple-variations listing with sales history. If you want this variation to be available again, set its quantity to 0 and disable the stock monitoring for information technology. If a product's variation has no purchases, y'all should be able to delete it.
⚠️ This listing would cause you to exceed the number of items y'all can list. You can list up to 10 more than items this calendar month. Please consider reducing the quantity or request to list more: Link
Reason: You exceed the number of items that you lot can listing according to your eBay's limit
Workaround: Read this Assist Commodity for a detailed caption.
⚠️ If the original item was not listed as a Multi-SKU item, yous cannot change information technology to be a Multi-SKU detail during relist (or revise). Yous will need to create a new list every bit a Multi-SKU item.
Reason: Yous can not change a unmarried listing to a Multi-SKU listing when you're trying to relist an detail.
Workaround: List your multi-SKU (your multi-variations list) item equally a new item instead of relisting or revising an one-time non-multi-SKU item.
⚠️ No rate table has been created. Delight create the rate table.
Reason: Y'all did not gear up up a shipping rate tabular array on eBay
Workaround: Cheque the shipping policy you have tried to list with and apply a shipping rate for information technology for different worldwide locations.
⚠️ This List is a duplicate of your item: [item (particular number)]. Use multi-quantity fixed toll listing to list these items.
Reason: The listing you lot are trying to listing is a duplicate of another listing you have already published to your shop.
Workaround: Make sure y'all are not uploading a duplicate listing. If you have already listed the particular in question, and then discover the original list and update the quantity instead.
⚠️ The tags [tag] is/are disabled equally Variant.
Reason: Yous have used an invalid tag for this variant.
Workaround:The word yous try using for the variant is reserved by eBay and tin can't be used for your eBay listings. Cull a dissimilar attribute name to avoid the error.
⚠️ The elapsing [value] day(south) is not available for this list type, or invalid for category [category proper noun].
Reason: The elapsing that you selected is not valid for the list or category.
Workaround: Check the elapsing you are using in the settings for the detail is valid for the listing blazon or category.
⚠️ Only Single item can be sold in sale-manner listings. Switch to FixedPrice format to sell multiple items.
Reason: You lot cull the wrong type of publication for this listing.
Workaround: If y'all are trying to sell more one specific detail, you need to listing it using a fixed-toll format instead of sale-way.
⚠️Internal mistake to the application.
Reason: There is an eBay server error or network problem.
Workaround: The error is on eBay's server-side, not an mistake with your list. Try listing again afterwards.
⚠️Packet weight is over the weight limit for service [service]. The maximum weight is [weight].
Reason: The weight of the package exceeds the limit of services you lot are offering in your aircraft policy.
Workaround: Check the weight of the item y'all are trying to list and brand sure that it works inside the limits of the shipping policy. Best to create shipping policing that does non require package weights and dimensions.
⚠️ Invalid value for [product identifier].
Reason: You have entered an invalid value: UPC, EAN......
Workaround: Brand sure you're using a valid value for production identifiers (UPC, EAN, ISBN), correct it, or attempt to apply other UPC, EAN, ISBN. Note: these details are pulled directly from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings.
⚠️ Mistake 21919188: It looks like you've reached the number of items you lot can list. You tin listing up to Northward items this month. Asking to list more than
Reason: This error message suggests that y'all accept exceeded the listing limit you lot accept on eBay. The limit is shared between all eBay sites. When you try to submit a list via AutoDS, it can exist rejected by eBay due to limitations.
Workaround:to resolve this error, you can either set quantities in stock to 1 in order to save limits or contact eBay customer support for further assist regarding your limitations.
⚠️ Error 107: The category isn't valid, select another category.
Reason:Sometimes eBay makes changes to the categories list. If the eBay category submitted for the detail is invalid or no longer bachelor, eBay will return this mistake.
Workaround: Hither you can notice the changes made to categories and run across if any of those that you lot employ have been inverse. The but possible workaround for this problem is to select another category.
⚠️ Error (21919303): The item specific MPN is missing. Add together MPN to this list, enter a valid value, and and so attempt again.
Workaround: In order to resolve this issue, you lot need to add together MPN to your listing. You lot can exercise it in the Specifics department of your item. If your particular has no MPN, but put "Does Not Apply" in the field.
⚠️ Error (21916884): Condition is required for this category.
Reason: When you list an item in some eBay categories, y'all must specify its condition. Weather condition differ by item category, please check this eBay documentation to observe out more than: Item weather condition by category and Item Condition IDs and Names.
Workaround: AutoDS always uploads the 'new' condition every bit a default so you should non run into this issue when uploading directly via AutoDS. If y'all still practise, just specify the actual condition for each particular. We convert this description to those required by a specific category on the corresponding eBay site.
⚠️ Error (10068): Electronic mail accost cannot be used for PayPal payments at this time.
Reason:This mistake bulletin is coming from eBay and information technology refers to the PayPal e-mail address that you had gear up on eBay. The error bulletin implies that the PayPal account is either not in good standing, or needs to be reviewed.
Workaround:If you lot require immediate payment on your payment policy, your PayPal account should be in skilful standing. However, if there is an issue with your PayPal business relationship then immediate payment will non be allowed until the event is resolved. In social club to resolve this effect, please starting time check the Payment Policy on eBay and confirm that the PayPal electronic mail address was entered correctly (without misspelling).
If your email address is correct, go to the PayPal website, log in, check the status of your account, and resolve any issues there.
Once resolved, try listing your items in AutoDS again.
⚠️ Error (121): You volition be unable to complete this request until payment is fabricated or a credit carte du jour is put on file for automatic monthly billing.
Reason: This error may come up if you are a new seller and creating a listing for the outset time, as eBay requires sellers to set up a payment method to pay their listing fees.
Workaround: Learn how to prepare automatic payments on eBay. After that, y'all will be able to continue listing via AutoDS.
⚠️ Error (21916328): Delight specify a valid return policy.
Reason: eBay obligates you equally a Business seller to take returns. This error may announced if your Return Policy is set toReturns Not Accepted.
Workaround: You lot need to navigate to Shipping Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this error.
⚠️ Error (21916260): Aircraft service toll exceeds $XX.X maximum allowed for selected category.
Reason: eBay restricts shipping fees in certain categories.
Workaround: You take to lower your aircraft fees within eBay's maximum allowed limits. Many sellers fifty-fifty decide to include shipping costs in the production prices and so utilize gratis aircraft. Additional information can be establish on eBay'south Maximum shipping costs help page.
⚠️ Mistake (21919309): %Specific should contain merely one value. Remove the extra values and effort again.
Reason: Ane of your specifics contains several values (e.g. Color: Red, Green, Blueish), while eBay requires but one.
Workaround: Leave only one value for this item specific or divide several values using "/" (Blood-red / Dark-green / Blue). The specific won't be inverse in your original listing.
⚠️ Mistake (640): A concord has been placed on your eBay business relationship.
Reason: If eBay places a concur, restriction, or intermission on your account, it also sends yous an e-mail explaining what'south happened, and what yous'll need to do to accept your account reinstated. Yous'll discover a re-create of this message in My Letters. Learn more than almost account holds and restrictions
⚠️ Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "N".
Reason: eBay has identified that either the ISBN, EAN, or UPC of the item y'all're trying to list is wrong.
Workaround: Open the list and add the appropriate ISBN (EAN, UPC) to your item, or but leave this field bare.
⚠️ Error (21919053): VariationSpecificsSet container (Detail.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
⚠️ Error (21916664): Variation Specifics provided does not match with the variation specifics of the variations on the item.
Reason: These errors occur when your item had no variations before but at present has them or vice versa. The listing cannot be updated due to breaking the validation rules.
Workaround: The only workaround to this trouble requires ending the particular on eBay and re-listing it again.
⚠️ Error (21919067): Information technology looks like this list is for an item you already accept on eBay. We don't let listings for identical items from the same seller to appear on eBay at the same time. If you'd similar to list more than 1 of the aforementioned item, create a multi-quantity fixed price list.
Reason: This fault ways that you already have an agile eBay listing for this item.
Workaround: AutoDS will not allow y'all to upload this item if yous were trying to upload an existing source ID.
⚠️ Error (21916734): Variation pictures cannot exist removed during restricted revise.
Reason: This means that yous can non modify your pictures or remove variations if you have sold some items for this listing, or the item is going to end in 12 hours. This is an eBay restriction.
Workaround: The but pick would be to end this list and create a new i.
⚠️ Error (21916587): Missing name in the variation specifics or variation specifics ready.
Reason: This error may appear during a Revise / Relist action if the name of a variation specific (such as Color, Size, etc) differs from those y'all take used earlier. For example, initially, a specific name in your item variation wasColor, but afterward it was changed toColour. In accordance with eBay regulations, such a variation proper noun won't exist accepted.
Workaround: To resolve this problem you tin alter the initial variation label name in your item (directly on eBay) or end information technology and list it once more as a new one.
⚠️ Error (21920272): Users with a low feedback rating are non allowed to listing an item with Fixed Cost format.
Reason: At that place are minimum requirements to list a Stock-still Price detail. Y'all are automatically qualified if y'all have a minimum feedback rating of x or are ID Verified.
Workaround: Await until you lot accept a feedback rating of 30 or more than and have been a registered user for at least 14 days or verify your ID to list multiple quantities Stock-still Cost items.
⚠️ Fault (21916293): Lvis validation blocked.
Reason: Lvis stands for Licensing Verification and Information System and 'Lvis validation blocked' can occur when a listing is in breach of the eBay listing policy. Most likely, your list contains banned words, hyperlinks, or your selling limits have been reached.
Workaround: Contact eBay Customer Support to observe out the verbal reason why the list was blocked.
⚠️ Mistake (73): The price in the listing is either invalid or below the minimum price of 1,00 EUR.
Reason: Most sites have a minimum cost of 1 euro or 0.99 British pounds. This error occurs when the cost of the detail, converted to the regional currency is below the limit.
Workaround: Increase the cost of items on different sites to satisfy the local restrictions.
⚠️ Error (21919107): The maximum allowed length for the ConditionDescription field is chiliad characters.
Reason: As a outcome of the translation, the condition clarification of your particular in some languages has exceeded the limit of chiliad characters.
Workaround: Try to shorten the condition description and relist your particular.
⚠️Error (10007): Sorry, something went wrong. Please wait a moment and try again.
Reason: This bulletin indicates an error on the eBay server-side, not an error in your listing.
Workaround: Wait a couple of minutes and retry your action. Contact eBay Customer Support if the mistake occurs once again.
⚠️The Australian site (ebay.au) doesn't have Zero insertion fee listings available. Allow paid insertion
Reason: Seems like you tried to listing items on the Australian site. On the Australian site, in that location are no listings with zero insertion fees except 40 for Australian residents.
Workaround: You tin either allow paid insertion for Australia ($0.92) or delist the item on the Australian site.
Acquire more about listing limits and the fee amount for each site
⚠️V ariation have undefined price
Reason: This message may appear when you import Sale style items without Buy it Now price. AutoDS does not allow importing Auction style listings merely they tin be listed on other international sites in Good 'Til Cancelled format only and must accept a price.
Workaround: So to resolve this, specify the cost of your listing in AutoDS.
⚠️Failed upload item Ebay Short Response: Errors: The location "" provided in exclude ship to location is unknown. Please use two-character ISO codes for countries and full names for regions/continents. See API documentation for further details.
Reason: You lot did not add together the correct format of the land and state abbreviation every bit eBay expects.
Workaround: Go to your Settings page on AutoDS and edit the location to have both the city name and the state in abbreviation. For example:
⚠️Error - Automobile decline amount cannot be greater than or equal to the Buy Information technology Now price. Error - The Best Offer Car Accept Price must exist less than the Purchase It At present toll / This item cannot be accessed because the list has been deleted or y'all are not the seller.
These errors mean that you're using Best Offer on your eBay Listings and have turned on Auto Decline/Machine Accept settings for the particular(due south). However, the calculated selling price that AutoDS is trying to alter the item to is lower than your auto reject amount. eBay is rejecting the change.
You'll need to disable motorcar pass up/car-accept on your listings when using repricing tools. So forcefulness reprices your item(southward).
Uncheck these on your eBay account:
Automatically accept offers of at least
Automatically decline offers lower than
You have not opted into Business Policies. To continue using this feature please opt-in using the following link.
Reason: You did not opt-in to eBay's business policy and that'southward why eBay cannot gear up your policies.
Workaround: Please visit this link http://www.bizpolicy.ebay.com/businesspolicy/policyoptin, log in to your eBay business relationship, and opt-in eBay business policies. After you've done so, you tin can create your payment, shipping, and render policy on eBay.
Error (240): The item cannot be listed or modified. The championship and/or description may contain improper words, or the listing or seller may exist in violation of eBay policy.
Reason: This is a generic eBay mistake caused by either violation of the eBay selling policy or a restriction on your eBay business relationship. For case, the error may return if y'all utilise email or social media links in a title or description. This error can also occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you need to check the title and description text and exclude restricted words, following the hints from the error description.
⚠️ You've provided an invalid return policy.
Reason:You lot have entered an invalid return policy in the clarification of the listing, meaning, in your template.
Workaround: make sure you are using a valid return policy for the item. Different eBay markets (ebay.com/ebay.co,uk etc) might accept different requirements and legal obligations. If y'all're not sure, look for help on eBay or from other sellers.
⚠️ In order to maintain a rubber trading surround, sellers may merely offer a maximum of 100 items per list.
Reason: To ensure a safety ownership and selling experience for the buyers on eBay, eBay might restrict the number of units offered per listing.
Workaround: Reduce the bachelor quantity for this listing and so attempt uploading information technology again.
⚠️ The email address y'all entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one upwards with this email address and so that buyers tin can pay yous
Reason: eBay did not verify your PayPal account.
Workaround: Log in to your PayPal business relationship, click on the link on your confirmation email to verify your PayPal account with a credit menu. And then go to your eBay account to set PayPal as the automatic payment method for eBay payments.
⚠️Before you can list this particular nosotros demand some additional information to create a seller's account.
⚠️ Listing cannot exist revised considering you take reached the maximum number of revisions immune.
Reason: eBay has a limitation for how many times you can revise a single list and you accept exceeded this limit.
Workaround: There's nothing you tin can practise - you will not be able to employ the change yous wanted for this listing.
⚠️ Validation of the authentication token in API request failed
Reason: AutoDS' authentication token has expired. Meaning, we no longer take permission to brand changes to your listings. Notation: merely applies to API stores.
Workaround: Refresh your token.Click on the footling pencil next to your shop name-> Click on the three dots menu-> Renew Token. Y'all volition exist directed to eBay to approve u.s. as a third-party awarding again.
⚠️ Buyers love large photos that conspicuously show the item, then please upload high-resolution photos that are at least 500 pixels on the longest side.
Reason: eBay requires all images have a minimum of 500 pixels on the longest side. AutoDS will but upload 500-pixel images, this mistake will nearly probable pop upwards when y'all add your own image to the listings not matching with eBay's requirements.
Workaround: Verify the pixel size of the primary images of the listing and the images of your variations, edit to match if needed, then upload the images again.
⚠️ Variation Specifics provided does not lucifer with the variation specifics of the variations on the detail.
Reason: Please enter valid values that are consistent with the specifics of the variations.
Workaround: Make certain you are inserting valid values for all items and that these values are provided consistently for specifics across variations.
⚠️ Listing titles are limited to [value] characters.
Reason: Your listing exceeds the maximum length of characters. This will only happen when you list directly on eBay every bit AutoDS will limit your championship's character to 80 equally allowed by eBay.
Workaround: Ensure your listing title is non longer than the maximum length - fourscore characters.
⚠️ Your listing cannot contain javascript (".cookie", "cookie(", "supervene upon(", IFRAME, META, or includes), cookies or base herf
Reason: Information technology seems you have used some improper codes in your listings. It can happen when you use your own HTML template.
Workaround: Make sure your item clarification does not contain the prohibited code listed in the error message.
⚠️ Variations Specifics and Item Specifics entered for a Multi-SKU item should exist different
Reason: You lot take entered the same specifics for variation options and item specifics.
Workaround: Y'all accept the same values inserted for variation-specific options and the item specifics. eBay does not allow it. Please remove the identical specifics in your Item Specifics role if they already existed as specifics in the variation option.
⚠️ A mixture of Self Hosted and EPS pictures are not immune.
Reason: When there are multiple images for your listing and you upload them to the eBay Picture Services (EPS), eBay seems to get the image data corrupted - leaving some images uploaded to their servers and others not.
Workaround: Choose to employ all EPS (eBay Picture Services) images for your item or all self-hosted images. Download all your images to your calculator. Remove all your images for the listing, leaving only 1 image. Upload the list with the one epitome remaining but. Once the listing has been successfully uploaded, add together the remaining images you previously saved on your computer.
⚠️ You lot entered more pictures than allowed.
Reason: eBay allows simply 12 images to be uploaded to a single listing.
Workaround: Please remove images to have a max of 12.
⚠️ Enter a full UK/US Postal Code/ Please enter a valid postal code mistake
Reason: You did not enter a postcode to your eBay Business Aircraft Policy.
Workaround: Please visit this Assistance Article to learn how to fix it.
⚠️ Duplicate names in name value list in variation specifics container.
Reason: You did non give unique names to your variations.
Workaround: Yous need to cheque if you have values for multi-variation options or specifics that are the same but utilise different capitalizations such as "white" and "White" and "WHITE", as these eBay might see these as duplicates and thus, generate this error.
⚠️ XML Error Text: "nested exception is: org.xml.sax.SAXParseException: An invalid XML graphic symbol (Unicode: 0x3) was found in the CDATA section
Reason: At that place's probably a grapheme that was copied from another source and it is non compatible with eBay's system.
Workaround: Please check your listing's description and header text and remove any special characters you can detect and and then try uploading your list once again.
⚠️ The shipping service is not available for this item location. Select a dissimilar service.
Reason: You have called the wrong location and/or aircraft service for this item.
Workaround: Please select a different location or a different shipping service. You can read this article to learn how to brand general aircraft policies that work best for drop-shipping.
⚠️ You must accept the International Selling Agreement before y'all can list this detail on a site other than where you registered or with international shipping options.
Reason: Equally a seller, you did not concur with eBay'south International Selling Agreement.
Workaround: You must practise information technology as part of your seller account. Please visit the eBay link provided in the error message to accept these terms. If you decide not to accept these terms, y'all volition be allowed to listing just where your business relationship is registered.
⚠️ This category does not support products with variations.
Reason: The selected category does not support products with variations.
Workaround: Please endeavor choosing another category from the dropdown carte du jour, or endeavour listing the particular without variations. For more info about categories please check out this Help Article.
⚠️ This detail cannot be accessed considering the listing has been deleted, is a Half.com listing, or you lot are not the seller.
Reason: This listing was probably has been deleted on eBay.
Workaround: When an detail is monitored on AutoDS and you get this error - it means information technology was ended on eBay'due south direct. You will not exist able to make changes to a listing that ended and will need to remove it from the monitor.
⚠️ Error (240): The detail cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay mistake caused past either violation of the eBay selling policy or a brake on your eBay account. For instance, the mistake may render if you use electronic mail or social media links in a title or description. This fault can also occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you need to check the title and description text and exclude restricted words, following the hints from the error description.
⚠️ Missing required filed'' Item Location''
Reason: Your eBay's concern policies do not accept the ''Item location'' field, and then you need to fill it this specific before you listing the item.
Workaround:Go to this aircraft policy on your eBay business relationship, make full in the ''Item Location'' field, then utilise this policy to the listings. We recommend working with a general shipping policy that does not require a location or have a specific carrier to it.
⚠️ Dominance token is hard expired. The user needs to generate a new token for this awarding.
Reason: AutoDS token as a 3rd party authorization app on eBay had expired.
Workaround: Y'all need to refresh the token from the AutoDS settings folio.
⚠️The category is not valid, select some other category.
Reason: The category is not valid for utilise for this listing at the moment.
Workaround: Try selecting a different valid category for the particular. This mistake can sometimes appear for eBay listings that were previously valid if eBay had made category changes and has not provided a articulate mapping from the old category to a new category. You can read more about eBay's categories here.
⚠️ Mistake (640): We noticed that y'all don't have a payment method fix with your eBay account. As soon as you take care of this, you'll be able to list more than items.
Reason: Most likely, you need to gear up a payment method on eBay — either via PayPal or a credit menu and then that eBay can charge seller fees.
Workaround:
Click on the following link to learn how to ready automatic payments on eBay and link your PayPal account. If you already accept your PayPal account linked, delight relink information technology via eBay as the PayPal authorizations to your eBay business relationship might take been revoked and need renewal. After completing these tasks, try listing your items again.
Become to:eBay-> Account settings ->Seller Account (Or click here)
At the bottom of the page connect your Paypal
⚠️ Error (21916585): Duplicate custom variation label.
Reason: This error occurs when you lot alter the detail'southward variations via eBay instead of making changes via AutoDS. At present, when submitting data to eBay from AutoDS, in that location is conflicting information on both platforms.
Workaround: The best workaround for this problem is to end the listing and upload it again via AutoDS.
⚠️ Variation cannot exist deleted during restricted revise.
Reason: Variation with a purchase history cannot be deleted.
Workaround: Y'all're probably trying to delete a variation from a multiple-variations listing with sales history. If y'all desire this variation to exist available once more, set its quantity to 0 and disable the stock monitoring for it. If a product's variation has no purchases, y'all should be able to delete it.
⚠️ This list would cause you to exceed the number of items yous tin can list. You can listing up to 10 more items this month. Please consider reducing the quantity or request to list more: Link
Reason: You exceed the number of items that you lot can list co-ordinate to your eBay's limit
Workaround: Read this Assistance Article for a detailed explanation.
⚠️ If the original detail was not listed as a Multi-SKU item, you lot cannot change it to exist a Multi-SKU particular during relist (or revise). You lot volition demand to create a new listing as a Multi-SKU particular.
Reason: You lot tin not change a single list to a Multi-SKU listing when you're trying to relist an item.
Workaround: List your multi-SKU (your multi-variations listing) item as a new particular instead of relisting or revising an former not-multi-SKU item.
⚠️ No rate tabular array has been created. Please create the charge per unit table.
Reason: You did not gear up upward a shipping rate table on eBay
Workaround: Check the shipping policy y'all have tried to list with and utilise a shipping charge per unit for it for dissimilar worldwide locations.
⚠️ This Listing is a duplicate of your particular: [item (detail number)]. Employ multi-quantity fixed price listing to list these items.
Reason: The listing you are trying to list is a duplicate of another listing you have already published to your shop.
Workaround: Make sure you are not uploading a indistinguishable listing. If y'all have already listed the item in question, then find the original listing and update the quantity instead.
⚠️ The tags [tag] is/are disabled every bit Variant.
Reason: You accept used an invalid tag for this variant.
Workaround:The word yous try using for the variant is reserved by eBay and can't be used for your eBay listings. Choose a different attribute proper name to avert the error.
Reason: The duration that you selected is not valid for the listing or category.
Workaround: Bank check the elapsing you are using in the settings for the item is valid for the listing type or category.
⚠️ Merely Single item can exist sold in auction-style listings. Switch to FixedPrice format to sell multiple items.
Reason: You choose the wrong type of publication for this listing.
Workaround: If you are trying to sell more than one specific item, yous demand to list it using a stock-still-cost format instead of auction-manner.
⚠️Internal mistake to the application.
Reason: There is an eBay server error or network problem.
Workaround: The error is on eBay'south server-side, non an fault with your listing. Try listing once again later on.
Reason: The weight of the package exceeds the limit of services you are offering in your shipping policy.
Workaround: Cheque the weight of the item you are trying to list and make certain that information technology works within the limits of the shipping policy. Best to create aircraft policing that does not require packet weights and dimensions.
⚠️ Invalid value for [product identifier].
Reason: You have entered an invalid value: UPC, EAN......
Workaround: Make sure you lot're using a valid value for product identifiers (UPC, EAN, ISBN), right it, or attempt to apply other UPC, EAN, ISBN. Note: these details are pulled straight from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings.
⚠️ Mistake 21919188: Information technology looks similar you've reached the number of items you lot can listing. You can list up to Due north items this calendar month. Request to list more
Reason: This mistake bulletin suggests that yous have exceeded the listing limit you have on eBay. The limit is shared between all eBay sites. When you try to submit a list via AutoDS, information technology can exist rejected by eBay due to limitations.
Workaround:to resolve this fault, you can either set quantities in stock to 1 in order to save limits or contact eBay customer back up for further assist regarding your limitations.
⚠️ Error 107: The category isn't valid, select another category.
Reason:Sometimes eBay makes changes to the categories list. If the eBay category submitted for the item is invalid or no longer available, eBay will return this error.
Workaround: Hither you can observe the changes made to categories and see if any of those that you lot apply have been changed. The only possible workaround for this trouble is to select some other category.
⚠️ Mistake (21919303): The item specific MPN is missing. Add MPN to this listing, enter a valid value, and and then effort again.
Workaround: In society to resolve this issue, you demand to add MPN to your list. Y'all can do it in the Specifics section of your item. If your item has no MPN, merely put "Does Not Apply" in the field.
⚠️ Error (21916884): Condition is required for this category.
Reason: When yous list an particular in some eBay categories, yous must specify its condition. Conditions differ by detail category, delight check this eBay documentation to find out more: Particular conditions by category and Item Condition IDs and Names.
Workaround: AutoDS e'er uploads the 'new' condition as a default so yous should not encounter this issue when uploading straight via AutoDS. If you still do, just specify the actual condition for each item. We catechumen this description to those required by a specific category on the corresponding eBay site.
⚠️ Error (10068): Email address cannot be used for PayPal payments at this time.
Reason:This mistake message is coming from eBay and it refers to the PayPal email address that you lot had fix on eBay. The fault message implies that the PayPal account is either non in good standing, or needs to exist reviewed.
Workaround:If you require immediate payment on your payment policy, your PayPal account should be in skilful continuing. However, if at that place is an issue with your PayPal business relationship then immediate payment volition not be allowed until the outcome is resolved. In social club to resolve this issue, please first check the Payment Policy on eBay and ostend that the PayPal email accost was entered correctly (without misspelling).
If your email address is correct, go to the PayPal website, log in, check the status of your account, and resolve any issues there.
Once resolved, attempt listing your items in AutoDS again.
⚠️ Fault (121): Y'all will exist unable to complete this request until payment is made or a credit card is put on file for automatic monthly billing.
Reason: This error may come up if you are a new seller and creating a listing for the beginning time, every bit eBay requires sellers to fix a payment method to pay their listing fees.
Workaround: Acquire how to gear up automatic payments on eBay. After that, you will be able to continue listing via AutoDS.
⚠️ Fault (21916328): Please specify a valid return policy.
Reason: eBay obligates you as a Business seller to have returns. This mistake may announced if your Return Policy is set toReturns Non Accepted.
Workaround: You lot need to navigate to Shipping Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this mistake.
⚠️ Fault (21916260): Shipping service cost exceeds $Xx.X maximum allowed for selected category.
Reason: eBay restricts shipping fees in certain categories.
Workaround: Y'all accept to lower your shipping fees within eBay'south maximum allowed limits. Many sellers even make up one's mind to include shipping costs in the product prices and then use complimentary aircraft. Additional information can be constitute on eBay'due south Maximum aircraft costs help page.
⚠️ Error (21919309): %Specific should contain only i value. Remove the extra values and effort over again.
Reason: One of your specifics contains several values (east.k. Color: Red, Green, Blue), while eBay requires simply one.
Workaround: Leave simply one value for this item specific or divide several values using "/" (Scarlet / Green / Blue). The specific won't be changed in your original listing.
⚠️ Error (640): A hold has been placed on your eBay account.
Reason: If eBay places a hold, restriction, or intermission on your account, it also sends you an email explaining what's happened, and what you'll need to practise to have your business relationship reinstated. Y'all'll find a copy of this message in My Messages. Larn more about account holds and restrictions
⚠️ Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "N".
Reason: eBay has identified that either the ISBN, EAN, or UPC of the detail yous're trying to list is incorrect.
Workaround: Open the list and add the advisable ISBN (EAN, UPC) to your item, or just leave this field bare.
⚠️ Mistake (21919053): VariationSpecificsSet container (Detail.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
⚠️ Error (21916664): Variation Specifics provided does not friction match with the variation specifics of the variations on the item.
Reason: These errors occur when your item had no variations before just now has them or vice versa. The listing cannot be updated due to breaking the validation rules.
Workaround: The only workaround to this problem requires ending the item on eBay and re-listing information technology once more.
⚠️ Mistake (21919067): It looks like this list is for an particular y'all already have on eBay. Nosotros don't let listings for identical items from the same seller to appear on eBay at the same time. If you'd like to listing more than one of the same item, create a multi-quantity fixed price listing.
Reason: This fault means that you already have an agile eBay list for this item.
Workaround: AutoDS will non allow you to upload this detail if you were trying to upload an existing source ID.
⚠️ Error (21916734): Variation pictures cannot exist removed during restricted revise.
Reason: This ways that you lot can not change your pictures or remove variations if y'all have sold some items for this listing, or the detail is going to end in 12 hours. This is an eBay restriction.
Workaround: The only option would exist to end this listing and create a new one.
⚠️ Error (21916587): Missing name in the variation specifics or variation specifics set.
Reason: This error may appear during a Revise / Relist action if the name of a variation specific (such as Color, Size, etc) differs from those you have used before. For case, initially, a specific name in your item variation wasColor, only later it was inverse toColour. In accordance with eBay regulations, such a variation name won't exist accepted.
Workaround: To resolve this problem you can change the initial variation characterization name in your detail (directly on eBay) or finish it and listing it once again as a new i.
⚠️ Error (21920272): Users with a depression feedback rating are not immune to list an item with Fixed Cost format.
Reason: There are minimum requirements to listing a Fixed Cost item. You are automatically qualified if you lot have a minimum feedback rating of 10 or are ID Verified.
Workaround: Wait until you accept a feedback rating of thirty or more and have been a registered user for at to the lowest degree 14 days or verify your ID to list multiple quantities Fixed Price items.
⚠️ Error (21916293): Lvis validation blocked.
Reason: Lvis stands for Licensing Verification and Information System and 'Lvis validation blocked' tin occur when a listing is in alienation of the eBay list policy. Nearly likely, your listing contains banned words, hyperlinks, or your selling limits have been reached.
Workaround: Contact eBay Customer Back up to detect out the exact reason why the listing was blocked.
⚠️ Error (73): The price in the listing is either invalid or below the minimum price of ane,00 EUR.
Reason: Most sites have a minimum price of 1 euro or 0.99 British pounds. This error occurs when the price of the particular, converted to the regional currency is below the limit.
Workaround: Increase the price of items on different sites to satisfy the local restrictions.
⚠️ Error (21919107): The maximum allowed length for the ConditionDescription field is 1000 characters.
Reason: As a event of the translation, the condition description of your item in some languages has exceeded the limit of 1000 characters.
Workaround: Try to shorten the condition description and relist your item.
⚠️Error (10007): Distressing, something went wrong. Please wait a moment and try again.
Reason: This bulletin indicates an error on the eBay server-side, not an error in your list.
Workaround: Wait a couple of minutes and retry your action. Contact eBay Customer Back up if the mistake occurs again.
⚠️The Australian site (ebay.au) doesn't have Nada insertion fee listings available. Allow paid insertion
Reason: Seems like you tried to list items on the Australian site. On the Australian site, there are no listings with cypher insertion fees except 40 for Australian residents.
Workaround: Yous can either allow paid insertion for Commonwealth of australia ($0.92) or delist the particular on the Australian site.
Larn more than about listing limits and the fee amount for each site
⚠️Variation have undefined toll
Reason: This message may announced when you import Auction style items without Buy it Now cost. AutoDS does not allow importing Auction way listings simply they tin can exist listed on other international sites in Good 'Til Cancelled format only and must accept a price.
Workaround: So to resolve this, specify the price of your list in AutoDS.
⚠️Failed upload particular Ebay Curt Response: Errors: The location "" provided in exclude transport to location is unknown. Delight use two-grapheme ISO codes for countries and full names for regions/continents. See API documentation for further details.
Reason: You did non add the correct format of the country and state abridgement as eBay expects.
Workaround: Become to your Settings page on AutoDS and edit the location to take both the city name and the country in abbreviation. For example:
⚠️Error - Auto decline amount cannot be greater than or equal to the Purchase It Now cost. Fault - The Best Offer Auto Accept Price must exist less than the Purchase It Now price / This detail cannot be accessed because the listing has been deleted or you are not the seller.
These errors mean that you're using Best Offer on your eBay Listings and have turned on Auto Pass up/Car Accept settings for the detail(s). Even so, the calculated selling price that AutoDS is trying to change the item to is lower than your auto decline amount. eBay is rejecting the modify.
You'll need to disable auto decline/auto-accept on your listings when using repricing tools. Then strength reprices your item(s).
Uncheck these on your eBay account:
Automatically accept offers of at least
Automatically decline offers lower than
⚠️Error Message: The variation attributes on eBay don't friction match the variation attributes on AutoDS. Please change the variation attributes on eBay.
Reason: You lot changed a Variation/s attributes directly through eBay, causing variation attributes not to match with AutoDS.
He need to change the attributes on eBay to match AutoDS. after he does it should work. If he wants he change the attributes through AutoDS by clicking edit variation options
Workaround:To resolve this, you lot will need to modify the attributes on eBay to match AutoDS. You could also change them direct through AutoDS. Afterwards, it should piece of work.
⚠️Error - Inventory-based list direction is not currently supported by this tool. Please refer to the tool used to create this listing.
Reason: This indicates that the product was uploaded or edited using other 3rd party tool that uses another API method for eBay.
Workaround: There's not much AutoDS can do with this error, or the product every bit AutoDS cannot make whatever changes to it. The merely solution offered here is to delete the product and re-upload it using AutoDS.
⚠️ The system can't import products into the non approved eBay store. An article with an explanation how to fix the situation on eBay
Reason: This indicated that your eBay business relationship has not finished configuring settings or approval process.
Workaround:Make sure to follow the following steps every bit shown in this eBay tutorial.
If you lot accept further questions about this topic, delight do not hesitate to address united states of america at the support chat - nosotros will exist more than happy to assistance you.
Source: https://help.autods.com/solutions-for-ebays-common-error-messages-for-your-listings
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